[ONGOING] 09/10/24: Manual Account Balance Issues

Coach Jon
Coach Jon Moderator admin
edited September 24 in Known Product Issues

An issue has been identified where the Balance for a Manual Account does not update when transactions are added. This is a known issue that we are working to resolve as quickly as possible. Typically, it takes about 24 hours for the Balance to update after transactions have been updated.

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark ribbon in the upper right corner.

SIMPL-20215

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  • Coach Jon
    Coach Jon Moderator admin

    ONGOING 09/24/24

    This Alert is still listed as ongoing and there is currently no ETA on a resolution, though we are continuing to investigate the issue. We will be sure to post back when an update or resolution becomes available, so please bookmark this Alert to receive those notices when they occur.

    We appreciate everyone's patience!

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