NEW 11/11/24: Multiple FI's - Account Balance & Missing Transactions Issues

Coach Natalie
Coach Natalie Administrator, Moderator admin

We are currently seeing an issue with multiple financial institutions in Quicken Simplifi where balances are being updated ahead of transactions downloading or transactions are being double-counted toward the balance for a period of time. The balance discrepancy and/or missing transactions typically resolve with the next refresh with the bank, but may take up to a couple of days to clear up.

This issue has been escalated internally. We currently have no ETA to provide on when a resolution can be expected, but will post updates as soon as we do.

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Thank you!

CTP-11351 // CTP-11449 // CTP-11450 // CTP-11479 // CTP-24350