[RESOLVED] 1/17/25: Issue with Linking Finicity Accounts

Coach Natalie

We are currently seeing an issue where users are unable to link existing Finicity accounts in Quicken Simplifi due to the "link to" option missing. This is a known issue that we are working to resolve as quickly as possible. We currently have no ETA to provide on when a resolution can be expected, but will post updates as soon as we do.

If you have any Finicity-connected accounts in Quicken Simplifi, we recommend that you do not disconnect the account for any reason for the duration of this issue, as you will not be able to re-link it.

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark ribbon in the upper right corner.

Thank you!

SIMPL-25259

Coach Natalie

ONGOING 01/31/25

This Alert is still listed as ongoing and there is currently no ETA on a resolution, though we are continuing to investigate the issue. We will be sure to post back when an update or resolution becomes available, so please bookmark this Alert to receive those notices when they occur.

We appreciate everyone's patience!

Coach Jon

UPDATED 03/07/25

This Alert has been updated and the issue is set to be fixed with the release of Quicken Simplifi Web version 4.50.0.

We appreciate everyone's patience!

Coach Natalie

RESOLVED 3/12/25

Web version 4.50.0 has been released, and this issue should no longer be occurring for Finicity connections.

Thank you!