[RESOLVED] 2/28/25: Mobile iOS Quicken Simplifi Help Crashes App

Coach Natalie
Coach Natalie Administrator, Moderator admin
edited March 14 in Known Product Issues

We've been made aware of an issue where if a user is on iOS and tries to use the internal help to contact support, it crashes the Quicken Simplifi Mobile Application. Due to this, we've disabled help on the iOS mobile app. If you are an iOS user, please use an alternative method to contact support for now.

https://support.simplifi.quicken.com/en/articles/5077917-how-to-contact-support

We will post updates here as soon as this is resolved and re-enabled. If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark ribbon in the upper right corner.

Thank you!

SIMPL-25925

-Coach Natalie

Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    RESOLVED 3/14/25

    This issue is resolved and the Help Center is no longer crashing the iOS Mobile App.

    Thank you!

    -Coach Natalie

This discussion has been closed.