[RESOLVED] 5/19/21 American Express returning FDP-104 error when adding or updating accounts.

Coach Paco
Coach Paco Moderator admin
edited August 2021 in Archived Posts
We're seeing a rise with user reporting that they are receiving a FDP-104 when updating or attempting to add their American express accounts. We're currently working with American Express to resolve this matter as quickly as possible, however, there is currently no ETA on when a resolution can be expected.

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the yellow star in the upper right corner.

Thank you!


  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    RESOLVED 5/20/21

    This Alert has been marked as resolved, and no one should be receiving a 104 error when attempting to add or update their accounts with American Express in Simplifi.

    Thank you!
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