Problems connecting to Geico.

Venomenator
Venomenator Member
edited July 13 in Bills and Income
I attempted to search to see if any others were having the same problem, but couldn't find anything. 

The billing connection feature is fantastic, but I'm having trouble connecting to Geico. When using the form, I receive a message after logging in that states: "We're working on linking GEICO. We'll let you know if we need anything else." This leads me to believe that it's working in the background. However nothing ever resolves. Which makes me wonder if simplifi is still working on connecting Geico in general. 

Because I'm a software tester, I tried to click the URL that's shown in the message: "https://ecams.geico.com/ecams/login.xhtml" to attempt to manually login. When using this method, I'm able to successfully login, but I do notice that it redirects to "https://ecams.geico.com/login" Could the redirect be causing issues?
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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @Venomenator,

    Thank you for taking the time to post to the Community regarding this issue, although I apologize that you're experiencing difficulties linking to Geico in Simplifi.

    I can confirm that Geico is a supported Biller, as I am personally linked to them and have no issues. In your case, however, we're seeing a few different errors presented with your attempts to link, so we're actually going to go ahead and get this reported to our Service Provider.

    With that being said, we do ask that you please allow 48 hours before attempting to link to Geico again. You should also get an email from Quicken Support stating that the issue has been resolved, so you'll know that it's safe to try again at that time.

    Please let me know if you have any questions, or if you continue to experience any issues connecting after that time! :blush:

    -Coach Natalie
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