IOS App - Watchlist errors when based on a tag

TxQuickenConvert
TxQuickenConvert Member
edited July 18 in Report a Bug
If click on bar graph bar to view single months transactions pertaining to the watchlist, the list is not complete and the items are shown in a random order instead of by date.</span>
I posted this earlier but missed suggested debug steps and issue was closed.

it is mobile app
I signed out and back in - no fix 
I deleted app, rebooted, reloaded app - no fix</div>

Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @TxQuickenConvert,

    Thank you for reporting this to the Community, although I'm sorry to hear that you're still experiencing this issue!

    To clarify, does the issue only occur when viewing a single month's transactions in the Watchist, or are you also seeing it when viewing the transactions list by 'Last 6 months'? Also, does the issue occur with the same Watchlist when viewing it on the Web App?

    Do you by chance have screenshots of what you're seeing for the Watchlist in question, as well as a screenshot of how the Watchlist is displayed on the Web App?

    Please let me know so I can best assist! :smile:

    -Coach Natalie
  • Seeing it either way, just easier to notice the missing items when viewing a single month.

    Attaching two different screenshots of the 6 month view showing the bizarre ordering:
    <img src="https://us.v-cdn.net/6031920/uploads/editor/lw/mginz8b27eni.jpeg" alt="" title="Image: https://us.v-cdn.net/6031920/uploads/editor/lw/mginz8b27eni.jpeg"><img src="https://us.v-cdn.net/6031920/uploads/editor/k1/r9m7ow0dvcp2.jpeg" alt="">
  • Web interface doesn’t show this problem
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @TxQuickenConvert,

    Thanks for confirming!

    Would you mind uploading the screenshots directly to this forum, please? You can do so by dragging and dropping the image into your post. Otherwise, I can email you a link to our Secure File Exchange so that you can upload them to me there.

    Also, just to be certain, this only occurs on Watchlist items that are created using Tags, correct? Do you have any other Watchlists that are based on Categories or Payees that display the transactions as expected? 

    Please also provide examples of what transactions are missing from your Watchlist(s) by Tags, with a screenshot of those transactions where the corresponding Tag was used, so that my Team can see that those transactions should be pulling into the Watchlist. :smile:

    -Coach Natalie
  • I need the upload link.
    yes it is only tag ones, I have a category based ones that work.
    the images I upload will show you that they are out of order, I’ll see if I can get various shots to show what is missing, but can’t you see this on your systems? 
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited July 27
    Hello @TxQuickenConvert,

    Thanks for confirming and for getting some screenshots ready!

    To clarify, we don't see what you see in your Simplifi account, which is the reason for the screenshots; they allow our Product Team to get a clearer picture of what's going on from your end. With that being said, I have gone ahead and emailed you a link to our Secure File Exchange -- please let me know once everything's been uploaded! :smiley:

    -Coach Natalie
This discussion has been closed.