[RESOLVED] 7/28/21: Reminders are showing as 'Past Due' and the associated Transaction is missing

Coach Natalie
Coach Natalie Administrator, Moderator admin
edited October 1 in Archived Posts
We are currently seeing an issue with Recurring Reminders showing as 'Past Due' and the associated downloaded Transaction is missing in the account's register. We are working to resolve this as quickly as possible, however, there is currently no ETA on when a resolution can be expected.

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We appreciate everyone’s patience while this is being worked on!

Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    RESOLVED 7/28/21

    This issue appears to be resolved, however, in the process of restoring any missing transactions, duplicates may have resulted. If you're seeing duplicates in Simplifi because of this, please just go ahead and delete them.

    Thanks everyone! 
This discussion has been closed.