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Question - Biller w/ multiple different CC payments.

Flopbot Superuser ✭✭✭✭✭
edited November 2021 in Bills and Income

I'm not sure how to do this.  Can anyone advise, please!

I have three Chase CC's that end in different numbers 2660, 9552, & 0089.  I linked my recurring reminder to Chase and it lumped them all together under one (1) ??Biller??.  I named it 2660 CC Payment but the history shows payments for BOTH cards.

  1. Is what I'm seeing normal?
  2. Should the three (3) separate payments show up under this one (1) biller or should each have its own biller?
  3. Should I just rename the biller to something more generic (ex. Chase CC Payment)?

It seems to me that I would want it to show up as three separate upcoming reminders....I think.  But, I don't know how it works well enough yet in Simplifi.

Thank you for any help!
Quicken Desktop user since 2014.
New to Simplifi in 2021.

Best Answer

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited August 2021 Answer ✓
    Hello @Flopbot,

    Thanks for posting your inquiries to the Community -- these are great questions!

    The way that something like this would work depends on how your Biller treats each of the accounts -- if you get individual statements for each card, then you should be able to link each card individually in Simplifi. Whereas, if you only receive one statement with all three cards on it, then you'll only be able to link the one Biller in Simplifi.

    To link each of the cards as an individual Biller, you'll want to create a separate Recurring item for each of the bills. When you then go to connect one of them, you'll be presented with a list of 'accounts' essentially (just like when connecting to a bank), and you'll be able to select which account to link to which Recurring Bill. If you're not presented with this screen, chances are that Chase is treating the three cards as one single bill.

    In regards to the 'History' of the Bill, this shows what transactions have been linked to the Recurring Bill in the past, so linking payments from each of the cards would be the cause of what you're seeing here.

    I hope this helps, but please let me know if you have any questions! :smile:

    -Coach Natalie 


  • Flopbot
    Flopbot Superuser ✭✭✭✭✭
    @Coach Natalie

    Thanks for the details.  This got way more confusing that I suspect it needed to be.  All three (3) CC's are managed with the SAME U/P, but I receive SEPERATE bills for each.  I'm still not 100% sure that everything is set up properly, although maybe after a few months of living with it, everything will make more sense.

    I think my biggest takeaway is that when you have my specific situation (multiple separately billed CC's with one U/P), you CAN NOT link to a prior transaction (red section) or else it links all the other transactions with the same name ("Chase") to your series - regardless of which account they're with.  It took multiple attempts before I realized that this was occurring.

    Instead, I had to "ADD MANUALLY" (blue circle) using these steps...
    1. Click Upcoming.
    2. Click "+ Add button".
    3. Click "ADD MANUALLY".
    4. Confirm that everything is correct (due date, account, etc.).
    5. Connect Biller.
    6. Connect to the correct account (see screenshot below).  Note, in my case, there are technically three bills but one had already been linked to an reminder/biller.
    7. Click "Connect".
    8. Click "X" to close.

    Hope this helps someone else...possibly.
    Quicken Desktop user since 2014.
    New to Simplifi in 2021.
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