Bank of America should not ask for 2FA every time I log in

Bhorgen
Bhorgen Member
edited November 2021 in Feedback
I use quite a few things which log in and show me transaction information through Bank of America, but simplifi is the only one that asks for 2FA every time. I suspect that there is a way to authorize simplifi using Bank of Americas developer API's such that it does not require this step after the first authorization. Removing this necessity will make simplifi more accessible to users as it reduces the friction of casually checking the app.

Comments

  • root
    root Member
    edited August 2021
    Agreed. [removed - disruptive]. Probably won't renew my subscription if the team doesn't prioritize this.
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited August 2021
    Hello @Bhorgen & @root,

    Thanks for your sharing your feedback with the Community!

    Sadly, we have no control over the MFA requests initiated by your financial institution(s) -- we have a Support Article available here with more details on this.

    With Bank of America specifically, I can confirm that our Team is considering/reviewing using Bank of America's OAuth API for connecting in Simplifi, however, I have no ETA on when we can expect to see anything like this implemented.

    I hope this helps! :smile:

    -Coach Natalie
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