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Question - How to un-cancel a cancelled recurring bill?

Flopbot Superuser ✭✭✭✭✭

I have two recurring bills.  I'm not 100% sure how they got cancelled in the first place, but now that they are, I don't see a way to un-cancel them.  Hopefully, I'm just missing something obvious.

Or, do I have to delete the entire series, create a new one, and relink the transactions?

I'm assuming / hopping that deleting the entire series wouldn't actually delete the individual transactions.
Quicken Desktop user since 2014.
New to Simplifi in 2021.

Best Answer

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Answer ✓
    Hello @Flopbot,

    Thanks for posting to the Community!

    It looks like there's no way to un-cancel a canceled Recurring Series, unfortunately. I would definitely recommend creating a new Recurring Series for the items(s) in question, and either leaving the Series that you've ended under the 'Canceled' section, or deleting it entirely -- deleting a Series will definitely not delete the Transactions that have been linked to it. 

    You may also consider creating an Idea post requesting the ability to un-cancel a canceled Series, as I'm not finding an existing one, and it would be great to have one. You'd have my vote! :wink:

    -Coach Natalie
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