Is simplifi connecting to my accounts when I'm not in the app?

TVee54
TVee54 Member
edited September 13 in Troubleshooting
Every morning I get a text message from my bank with a two factor code to log in. I'm not in the app when it happens. If I open the app, it launches a new text message/2 factor prompt. Simplifi is the only thing connected to this account, so it's related to the app, but I'm not sure how to turn this off. Is this an error or just annoying feature? 
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Answers

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited September 13
    Hello @TVee54,

    Thanks for posting this to the Community!

    We do automatically perform nightly aggregation, and since you see the text message in the mornings, I'd say that it's safe to assume this to be the cause. Unfortunately, there's no way to prevent nightly aggregation, and, most likely, the only thing that would prevent the MFA request from occurring would be to disable MFA with the bank directly.

    Sorry I don't have a better answer, but I do hope that this helps!

    -Coach Natalie
  • Thanks. As long as it doesn't lock me out of the account, it should be fine. 

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