Mobile App - Renewal Day Offset by One Day When Compared with Apple App Store

purdnost
purdnost Member ✭✭✭
edited September 13 in Troubleshooting
Was just wondering if this is a bug, or if this would be correct.

Simplifi app > Settings > General:

Subscription Renews
Oct 04, 2021

Apple App Store > Subscriptions

Simplifi Yearly Subscription
Renews Oct 3, 2021

Answers

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @purdnost,

    Thanks for the inquiry!

    I am also seeing the October 4th date from our end, which seems to match what you're seeing in Simplifi. I'm not sure why Apple would show the renewal date a day early, however, we have no control over the information displayed in your Apple Subscriptions. With that being said, I would definitely recommend directing this question to Apple directly.

    I hope this helps, but please let me know if you have any questions!

    -Coach Natalie

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