I would like to close down my Simplifi account

nolivar02
nolivar02 Unconfirmed, Member
edited January 25 in Troubleshooting
I would like to close down my account in Simplifi, but I am not sure how to do that

Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @nolivar02,

    Thanks for posting your request to the Community, although we're sorry to see you go!

    When viewing your Simplifi Account using the email address that's associated with your Community Profile, it looks like your Subscription has already been canceled with Apple, so it will automatically expire on 1/13/22. Because your Subscription is managed through Apple directly, we are unable to alter it in any way so I won't be able to cancel it any sooner.

    However, f you're looking to have your Simplifi dataset removed, which is all of the data that you've input into the program, that is something I can definitely help with -- just let me know! :smile:

    -Coach Natalie
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