Payee Name Being Incorrectly Set

smiklakhani
smiklakhani Member
edited February 8 in Managing your Transactions
Not sure how "Big Shooter Coffee" became "Hooters" but this could lead to some serious fights for couples that are a little less detail oriented.


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Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @smiklakhani,

    Thank you for reporting this to the Community, although I'm sorry to hear that you're seeing an issue with automatic Payee renaming in Simplifi.

    With this particular example, it looks like "Shooter" may be where Simplifi got "Hooters" from. For these types of situations, we recommend renaming the Payee to correct it, as Simplifi is designed to learn over time and should start to pick up on these changes so they don't reoccur.

    Luckily, the "Appears on your statement as..." info should clear up any confusion. I hope this helps! :blush:

    -Coach Natalie
  • smiklakhani
    smiklakhani Member
    Appreciate the response, Coach Natalie! Got a good chuckle out of this one, so figured it was worth sharing haha. Makes sense about the machine learning component, though it still seems there may be room for improvement in the algorithm that originally parses the payee name.
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