Flagstar Bank Connection Issue FDP-163 (edited)

Mario
Mario Member
I am trying to connect to my Flagstart Bank mortgage account and keep getting a Care Code: FDP-163. Can someone help with this?
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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @Mario,

    Thank you for taking the time to report this to the Community, although I'm sorry to hear that you're experiencing connectivity issues in Simplifi.

    To clarify, are you referring to Flagstar Bank? I'm not seeing a bank called "Flagstart Bank" in the system, so I just want to make sure that it's Flagstar specifically that you're having an issue with. If so, what option are you selecting from the bank list when attempting to connect? Have you tried any of the other options listed, by chance (it looks like there are 5 of them total)?

    Please let me know so I can best assist! :smile:

    -Coach Natalie
  • Mario
    Mario Member
    Yes, Flagstar Bank. I've tried them the three that are non business.
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