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Inaccurate Projected Balance

Flopbot Superuser ✭✭✭✭✭
edited February 2022 in Report a Bug

While entering a CC payment today, I found this error.  Note the blue dashed line in the background.  In two cases, it is correct.  In one it is not.

SPOT #1 - The Web App is correct on Google Chrome on Windows Laptop...

SPOT #2 - The Mobile App is correct on iPhone...

SPOT #3 - The Desktop App (I don't know that right term for this it) is incorrect on a Microsoft, Windows 10 laptop...

Quicken Desktop user since 2014.
New to Simplifi in 2021.


  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @Flopbot,

    Thank you for reporting this to the Community, although I'm sorry to hear that you're seeing a discrepancy between the Apps. 

    To confirm, you're only seeing the issue on the Chrome extension desktop app, correct? If so, when accessing the Simplifi Web App from Chrome directly, are you using incognito mode or anything like that?

    Would you mind also expanding your screenshots from the Web App so that we can see the account name and my Team can have a true comparison between the Chrome extension desktop app and the actual Simplifi Web App? If preferred, you can DM those to me for privacy.

    Please let me know, thank you! :smile:

    -Coach Natalie
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