Maryland Teachers & State Employees SRP broken

KReuss
KReuss Member
edited February 10 in Adding and Updating Accounts
I used to access my Maryland Teachers & State Employees SRP account from simplify but it stopped working a while back, so I deleted it from simplify.  I had some more time look into it today and think I see what is going on.  Simplify has the URL for Maryland Teachers & State Employees SRP as http://www.msrp.state.md.us/.  This page just gives general information on plans and does not have a login.  It does have a link to  Nationwide which in tern points me to https://www.marylanddc.com/ for login access to my plan.  This is the proper login page.
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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @KReuss,

    Thank you for reporting this to the Community, although I'm sorry to hear that you're experiencing difficulties connecting to Maryland Teachers & State Employees SRP in Simplifi.

    To clarify, the URL displayed in Simplifi for a financial institution is provided by the institution and is what they wish to have listed. This URL, however, is not always the same URL used to actually connect to the bank from the backend.

    With that being said, what specifically occurs when attempting to connect to Maryland Teachers & State Employees SRP in Simplifi?

    Please let me know so I can best assist! :smile:

    -Coach Natalie
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