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MFA Every. Single. Time.
JasonInRichmondVA
Member
Adding my voice to the fray. Three of my accounts are requiring MFA every refresh. This essentially makes Simplifi unusable for me, since my wife also needs to use it, and she cannot receive my MFA pushes.
I had high hopes for Simplifi after the Wire Cutter nod, but if this problem cannot be resolved, I'll have to cut bait.
If Simplifi is attempting to address this problem ( which the knowledge base article doesn't suggest ), then I'll stick around. Especially if there is an ETA.
Why aren't you guys using Plaid like everyone else?
-A Paying Customer
I had high hopes for Simplifi after the Wire Cutter nod, but if this problem cannot be resolved, I'll have to cut bait.
If Simplifi is attempting to address this problem ( which the knowledge base article doesn't suggest ), then I'll stick around. Especially if there is an ETA.
Why aren't you guys using Plaid like everyone else?
-A Paying Customer
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Comments
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Hello @JasonInRichmondVA,
Thank you for sharing your feedback regarding bank MFA requests with the Community!
Unfortunately, we have no control over the MFA requests made by your various banks. It sounds like you may have already seen it, however, this Support Article contains more details on this: http://help.simplifimoney.com/en/articles/4704254-why-do-i-need-to-re-authenticate-my-bank-with-every-refresh
In regards to using Plaid, I know this is something that we're currently looking into and testing, so fingers crossed!
-Coach Natalie0
This discussion has been closed.