Add a checkbox to select to "Save Username" when logging in on the Web App (edited)
@sabrinablue Great suggestion. I do recommend checking your setting in your web browser as well. In chrome, you are able to save usernames so you wouldn't have to type it out each time.0
I am using Chrome. And Chrome is saving the *password* for me. But I'm not aware of anything I can personally set to make it remember the username field. For instance, there is no checkbox to do so on your login page, like some login screens have.
Chrome is saving usernames for me for other logins. So I know it's functional in my Chrome setup. But when I look in Chrome's settings, I can only dig into saved Passwords, not usernames. Maybe I need to look somewhere else? If you know, thanks for directing me.0
@sabrinablue In Chrome, click on your user Icon to the right of the address bar. Once you click on it, you'll want to click on the icon, right underneath your icon picture, you'll notice three smaller icons. Click on the one the looks like a key. That will bring you to your saved passwords and that also saves your username information. You would be able to make some changes there so it can save the username.
Your idea would be amazing though! It would avoid additional steps that you would have to change in your browser. You got my vote!0
Yeah, I don't know what the problem is. My username does appear in that area. However, it never populates in the username field. Also, that area is called Saved Passwords. Once I do enter my username, I am able to select that saved password. But I think the problem is with the sign-in page. It is not drawing from my info to populate the username field.
I'll just live with it for now, and hope that in the future something with this changes.0
@sabrinablue consider looking into something like 1Password. It's a subscription service but it's been life changing and more than worth it. It correctly auto populates both fields on demand. And I don't work for that company.0
Thanks. I'm familiar with 1Password and the like. But my setup works well already and I don't want to pay for a password manager.
The problem is that I log in to dozens of other sites using Chrome-saved passwords and the username also sticks. Simplifi is one of only a few that requires me to enter the username. So I believe it's possible for it to be set up differently on their end, since other sites are getting the username to stick.
For the record, once I enter my email username, Chrome gives me the option to pull up the saved password for that username. So it's definitely saved by Chrome. But I have not found anyway for the username to be populated without me entering my full email every time.
Thank you for the suggestion, though. :-)0
When I use Simplifi on Safari it correctly autofills both my username and password. I suspect this is an issue specific to your browser, since it sounds like others on Chrome don't have your issue either.0
Yes, and I have tried it on Safari as well. Same issue. But what doesn't make sense to me is that it's not a browser-wide setting I have on both browsers, as both save usernames for me on other sites. I'm totally perplexed.
However, I will note that most other sites that save the username have a checkbox letting me opt into that. Maybe not all, but the majority. SimpliFi's does not offer such a checkbox to trigger remembering it. Not sure if this is relevant or not.0