Cannot Delete a Reminder

RobWilk

I have a reminder in 3 days.

It's a $0 reminder for my Best Buy Card Minimum Payment.  The card was paid off in the last month.

I tried Selecting the three dots near it (web interface) and selecting "Delete Reminder" and then it prompts me to confirm where I click "Delete".  It never deletes.  I try clicking away and coming back and it's still there.  I refresh the web page and it's still there.  

Basically, I cannot delete this reminder.

I suspect i may be able to delete the series, but would prefer not to.  I suspect as a workaround I can edit the series and change the next date.

This appears to be a bug.

Coach Natalie

Hello @RobWilk,

Thank you for reporting this behavior to the Community, although I'm sorry to hear that you're experiencing difficulties deleting a Reminder in Simplifi.

I'm not personally seeing any issues with deleting Reminders in Simplifi. If you're still seeing an issue with this, I'd suggest signing out and back in to see if you're then able to delete the Reminder. If the trouble persists, I'd next suggest trying from another browser or in incognito mode to see if the issue may be browser-specific. Also, do you use the Simplifi Mobile App? If so, are you able to delete the Reminder from there? 

Please let us know how it goes!

-Coach Natalie

RobWilk

It appeared to delete from the app.

Coach Natalie

That's great @RobWilk!

Please be sure to keep an eye on it and let us know if you see the issue again -- hopefully it was just a one-off with that particular Reminder. 🤞

-Coach Natalie