Citi Cards connection problems (edited)
I haven't been able to connect to my Citi Double Cash card account since May 21. I saw there was a thread on this topic, but for some reason the discussion was closed even though the issue remains unresolved. I keep receiving a FDP-102 error - and I have tried at all ours of the day. A couple times I received error FDP-192 which states that the current method of multi-factor authentication is not supported. I disabled MFA on my CitiCards account and it worked. The only change that I can think of is that when I log in to my Citi account, it asks me which delivery method I want for my code - phone call or text message. That change is pretty recent and I am wondering if that is the issue. For now, I will have to turn off MFA whenever I want to update Simplifi, which is rather inconvenient. I hope Simplifi can come up with a solution before too long.
This discussion has been closed.