KNOWN ISSUE: Citibank and Citi Cards returns a 192 error
We are seeing a rise in 192 errors being reported when attempting to add or update accounts with Citibank and Citi Cards in Simplifi. We are working to resolve this as quickly as possible, however, there is currently no ETA on when a resolution can be expected.
If you're receiving a 192 error with Citibank or Citi Cards, we suggest disabling MFA with Citi directly before attempting to connect in Simplifi.
If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark icon in the upper right corner.
Thank you!
Comments
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ONGOING 6/30/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
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ONGOING 7/29/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's patience!
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ONGOING 8/30/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's patience!
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ONGOING 9/30/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
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ONGOING 10/28/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
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ONGOING 11/30/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's patience!
0 -
ONGOING 12/30/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
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ONGOING 1/27/23
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
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ONGOING 2/24/23
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
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ONGOING 3/31/23
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
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ONGOING 4/28/23
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
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ONGOING 5/26/23
This Alert is still listed as ongoing and there is currently no ETA on a resolution. Due to the extended duration of this issue, we will no longer be providing "ongoing" updates here. Instead, as soon as the issue is resolved, we'll be sure to resolve this Alert accordingly and let everyone know.
In the meantime, you can try disabling MFA with Citi directly before connecting in Simplifi to see if doing so clears up the 192 error.
Thank you!
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