Chase Biller Not Connecting

Ekspain Member
edited August 2022 in Bills and Income
I received a message couple of weeks ago saying you were updating the method you use to connect to chase biller and to disconnect the current one.  Mine was actually working until a couple of days ago. I disconnected the biller and cannot reconnect. 

Please tell us when the new connection will be available.  I don’t see anything posted in the community about this.

Thank you,


  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Answer ✓
    Hello @Ekspain,

    Thank you for posting to the Community regarding this issue, although I apologize that you're unable to connect to Chase as a Biller in Simplifi.

    It looks like Chase has discontinued Bill Pay services as of today, which includes being able to connect to them as a Biller. Although I'm not sure if this ability will become available again in the future, I do know that we're working on improving the connectivity with Chase for bank downloads, so it's possible that Bill Pay/Biller services may become available again once that's complete.

    Sorry I don't have a better answer for you at this time!

    -Coach Natalie
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