Can't sign up

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sylver
sylver Member
edited August 2022 in Troubleshooting
Spent a ridiculous amount of time trying to buy this product and there's absolutely no feedback from the form when entering my payment info. Found the cause to be all these errors in the JS console in my browser. I'm using Chrome on Windows 10. Between the console logging and Tealium, GTM etc. errors, this has really reduced my confidence in this app and I will probably be passing on this subscription, but I figured I would report this to the developers at least.


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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
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    Hello @sylver,

    Thanks for posting to the Community regarding this issue, although I'm sorry to hear that you're experiencing difficulties signing up for Simplifi. 

    I would say that something is most likely blocking your identity on your browser, such as an extension or a VPN. If you're using a VPN, I'd suggest disabling it and then attempting to sign up for Simplifi again. You may also consider trying from another browser and/or in incognito mode to determine if the issue is browser-specific.

    Please let us know how it goes!

    -Coach Natalie
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