Bitcoin price not updating in mobile app

Bob1 Member ✭✭✭✭
edited September 2022 in Report a Bug
I've had this issue for sometime and was hoping it would resolve itself. The Bitcoin-USD price doesn't update in my mobile app but it does on the web app. Any chance we can get a fix for this?


  • Bob1
    Bob1 Member ✭✭✭✭
    Sorry to add more context I am on Android. 
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @Bob1,

    Thank you for taking the time to report this to the Community, although I'm sorry to hear that you're seeing an issue with crypto prices updating on the Simplifi Mobile App.

    Since you're just seeing the issue on the Mobile App, I'd suggest fully signing out and back in to see if doing so helps to clear things up. If the issue persists, you'll next want to try a full uninstall/reinstall, while performing a device reboot in between.

    Please let us know how it goes!

    -Coach Natalie
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