3.69 broke the 'Create Transaction' modal for splits (edited)

MrGood
MrGood Member ✭✭✭✭
edited November 2022 in Report a Bug
When splitting transactions, I can only create 5 splits before I am unable to scroll further (and unable to get to the 'Add Row' button).  The Create button also is out of place.  I'm fairly confident this issue was introduced with v3.69.  This happens with multiple browsers.


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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @MrGood,

    Thank you for taking the time to report this issue to the Community, although I'm sorry to hear that you're experiencing this behavior in Simplifi.

    We are easily able to reproduce this issue internally, and it's very strange! We did get it reported, so I will be sure to get your info added to the ticket and then let you know when there's an update. :smile:

    -Coach Natalie

    SIMPL-14509
  • MrGood
    MrGood Member ✭✭✭✭
    Thanks @Coach Natalie.  

    In the interim, for those impacted by this, the mobile app is working fine for complex split transactions.
  • Redraiderr2009
    edited November 2022
    The Delete and Update Button Blocks Access to Attachments


  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @Redraiderr2009,

    Thank you for reporting this to the Community, although I'm sorry to hear that you're also seeing a visual issue with the Transaction Detail modal on the Simplifi Web App. 

    I went ahead and merged your post with another of similar behavior, and I also got your information and screenshot added to the existing ticket for this issue. I will be sure to let you know once an update becomes available. 

    With that said, however, would you mind confirming if the issue you're seeing is occurring in Light Mode as well? Also, is the example transaction that you provided above a split transaction? If so, how many splits does the transaction contain? 

    Thanks in advance!

    -Coach Natalie
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @MrGood & @Redraiderr2009,

    We went ahead and got a Community Alert created for this issue, so please be sure to follow along there for updates instead. :smile:

    https://community.simplifimoney.com/discussion/4122/new-11-28-22-issues-with-the-transaction-detail-modal-and-splits-on-the-web-app/p1?new=1

    -Coach Natalie
  • bcrossman
    bcrossman Member ✭✭✭✭
    edited December 2022
    The Edit Transaction pop-up box needs a little attention. The line to Delete or Edit the transactions cuts through the "Ignore" check boxes, or worse, if there are several split transactions, it cuts off the transaction information and can preclude adding more. See screen shots.









    In the top example, the problem can be resolved by reducing the screen zoom to much less than 100%, but then the print is so small as to be useless.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited December 2022
    Hello @bcrossman,

    Thank you for posting to the Community regarding this issue, although I'm sorry to hear that you're also seeing this issue with the Transaction Detail modal on the Simplifi Web App.

    As you can see, this is a known issue. I went ahead and merged your post with the existing one for this issue, and I also suggest following the Community Alert referenced above for updates. 

    With that said, however, to help the Product Team better understand what's going on, did you only see the misplaced buttons after adding a split line, or does the first screenshot above show a transaction without any splits added? 

    Thanks in advance!

    -Coach Natalie
  • TheNigerianPrince
    TheNigerianPrince Member ✭✭✭
    edited December 2022
    I can't believe this is still ongoing. It seems remarkably consistent and easy to reproduce.

    The buttons don't seem explicitly misplaced, but rather the "div" (container) with the create/update/delete buttons does not shift appropriately as the number of splits grows beyond two.

    My current workaround for this (I split a lot because of Amazon, Home Depot & Costco) is to use the web inspector tools to hide that div (the UI element containing the errant buttons), finish populating all my info, then use the inspector to display the div again so I can actually save. 

    I wouldn't recommend this workaround if you're not at least a bit familiar with web development/design tools.
  • MrGood
    MrGood Member ✭✭✭✭
    @TheNigerianPrince -- Thx for the workaround.  Was able to use it via the element inspector on Chrome.
  • bcrossman
    bcrossman Member ✭✭✭✭

    did you only see the misplaced buttons after adding a split line, or does the first screenshot above show a transaction without any splits added?
    First screen shot is without any splits added.

  • Note the location of the "Mark as bill or recurring" and "Delete" and "Update" in the image below... they are on top of the 5th category of the split while the 6th category of the split falls below them. Definitely not correct and what's worse is that the category and amount of the 5th row of the split can't even be seen! One may argue that I am splitting things to too granular of a level, and to be honest, doing it this way in this single transaction was an experiment for me. Regardless, the software should be able to handle such a scenario. Just wanted to bring this to your attention. Thanks!


  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @mewhtx,

    Thank you for posting to the Community regarding this issue, although I'm sorry to hear that you're also seeing issues with the Transaction Detail modal on the Simplifi Web App. 

    As you can see from this ongoing thread, this is a known issue. As our Product Team works to resolve it, we have a Community Alert available here that can be followed for updates. I'd also suggest reviewing the conversation above, as a workaround was posted by another user. You can also use the Simplifi Mobile App to enter splits in the meantime. 

    I hope this helps!

    -Coach Natalie
  • Suki
    Suki Member ✭✭
    Hi,

    When I add more than 4 split transactions, the last split is covered up and not useable because it is under the Delete and Update Buttons. This also happens when trying to create the transaction.  This is on the Web version.  See snapshot below.  Can you please fix this?


  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @Suki,

    Thank you for posting to the Community regarding this behavior, although I apologize that you're also seeing this issue in Simplifi. 

    As you can see from the above discussion, this is a known issue. We don't have an ETA on a fix as of yet, however, I'd definitely suggest following our Community Alert for updates. 

    https://community.simplifimoney.com/discussion/4122/new-11-28-22-issues-with-the-transaction-detail-modal-and-splits-on-the-web-app/p1?new=1

    Much appreciated!

    -Coach Natalie

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