StarOne balance is correct but no transactions

System
System Administrator admin
This discussion was created from comments split from: USAA Credit card account show correct balance but not downloading transactions.
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  • Hello. I have the same issue with StarOne. Will this be something recurring? Thanks.
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @eabendan,

    Thank you for reaching out to the Community regarding this issue, although I'm sorry to hear that you're experiencing difficulties connecting to Star One Credit Union in Simplifi. 

    To clarify, you are referring to Star One Credit Union (as listed in Simplifi), correct? If so, I'm not aware of any known issues with this bank. With that said, please provide more details as to what specifically is occurring and we'd be happy to further assist. 

    -Coach Natalie
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