Incorrect Truist online banking logo

datlanta
datlanta Member
Can you update the Truist online banking logo? It displays the BBT logo. 
Tagged:

Best Answer

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Answer ✓
    Hello @datlanta,

    Thank you for reporting this to the Community!

    Unfortunately, the bank URLs and logos are provided by the banks directly, so we're unable to make these types of changes from our end. It looks like Truist used to be BB&T so I suspect that the logo is most likely just outdated at this point.

    The best way to go about requesting a change like this would be to contact your financial institution directly and have them reach out to our Service Provider at this link: https://www.intuit.com/partners/fdp/implementation-support/ofx/

    Sorry for not having a better answer, but I hope this helps!

    -Coach Natalie
This discussion has been closed.