"FLEXINSURED" cash/money market is not $FLEX symbol

pst Member ✭✭✭
edited January 2023 in Investments
When a brokerage account reports having stashed some liquidity in something they call "FLEXINSURED" (which behaves like a savings or money market account), Simplifi assumes this means it is a position in the $FLEX stock. It then calculates market value based on the price of $FLEX. Hence, the portfolio view is erroneous, indicating a price of $22.24 and a value that is 22.24 times higher than what it should be.



  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @pst,

    Thanks for posting to the Community regarding this issue, although I'm sorry to hear that you're experiencing difficulties with one of your holdings in Simplifi. 

    In order for this issue to be further researched, please provide the following information:
    1. The name of the account that the holding resides in, as it appears in Simplifi.
    2. The balance for the account as displayed in the Accounts List (the list of all of your accounts and balances on the left-hand side of the Web App).
    3. The balance for the account (market value) as displayed in the Investments section (please filter the Portfolio page to just this one account).
    4. The balance for the account as displayed on the bank's website. 
    5. A screenshot of the holdings displayed in Simplifi for the account.
    6. A screenshot of the holdings displayed on the bank's website for the account. 
    Thanks in advance!

    -Coach Natalie
This discussion has been closed.