[ONGOING] 5/19/23: Adding an OAuth API bank while Space Sharing returns an FDP-4000 error
We are seeing a rise in FDP-4000 errors being reported when attempting to add OAuth API banks while Space Sharing in Simplifi. The error may also occur when updating OAuth API banks while Space Sharing, however, we have mostly seen the issue when adding accounts.
The following banks are OAuth API banks:
- American Express
- Bank of America
- Capital One
- Charles Schwab
- Chase
- PayPal
- PNC Bank
- USAA
- U.S. Bank
We are working to resolve this as quickly as possible, however, there is currently no ETA on when a resolution can be expected. In the meantime, we suggest that the primary account holder add and update the accounts.
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Thank you!
Comments
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ONGOING 5/26/23
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
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