Anyone else having problem with "Refresh"?

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DannyB
DannyB Superuser ✭✭✭✭✭
edited June 2023 in Troubleshooting

The past few days, at least that I've noticed, I've been seeing an "!" between the arrows on the Refresh button. I've simply been clicking on Refresh and moving on but this morning I paused and hovered over Refresh with the "!" and this is what I saw…

😦

Anyone else seeing this?

Anyone have an idea of what is happening?

I'll see what @Coach Natalie might have to say on Tuesday.

Danny
Simplifi user since 01/22
Budget: a mathematical confirmation of your suspicions.” ~A.A. Latimer
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Comments

  • Flopbot
    Flopbot Superuser ✭✭✭✭✭
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    This isn't occurring for me on desktop - yet.

    Chris
    Quicken Desktop user since 2014.
    New to Simplifi in 2021.
  • ajbopp
    ajbopp Superuser ✭✭✭✭
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    Yes I've been seeing the ! for about a week on Android 13 with Chrome. I don't think there's any way to get the popup on this OS though.

    Anthony Bopp
    Simplifi User Since July 2022
    Money talks. But all my paycheck ever says is goodbye

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited May 2023
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    Hello @DannyB,

    Thanks for posting to the Community!

    I wasn't on Simplifi at all over the long weekend, but I'm definitely not seeing any issues with the Refresh button today. Are you still experiencing an issue today? Have you and @ajbopp tried signing out and back into the Web App to see if doing so clears things up? You can also try fully quitting the browser and/or rebooting the device.

    Please let us know how it goes!

    -Coach Natalie

  • DannyB
    DannyB Superuser ✭✭✭✭✭
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    I haven't paid much attention to it since all accounts appear to be up to date. Tomorrow all the weekend stuff should be processed so I'll check in the morning.

    Danny
    Simplifi user since 01/22
    Budget: a mathematical confirmation of your suspicions.” ~A.A. Latimer
  • ajbopp
    ajbopp Superuser ✭✭✭✭
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    I haven't seen it this week yet, but it was pretty consistently showing up the previous couple of weeks.

    Anthony Bopp
    Simplifi User Since July 2022
    Money talks. But all my paycheck ever says is goodbye

  • DannyB
    DannyB Superuser ✭✭✭✭✭
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    Here is what is I see this morning…

    As far as I can tell all accounts updated properly.

    Danny
    Simplifi user since 01/22
    Budget: a mathematical confirmation of your suspicions.” ~A.A. Latimer
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
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    Hello @DannyB,

    It looks like the "Can't load filter" and "Can't load spendingWatchList" has been reported/they are aware. 🙂

    -Coach Natalie

This discussion has been closed.