PNC Connection not working

dhernandezm
dhernandezm Member
edited July 2023 in Adding and Updating Accounts

I received the message: "We have a new and improved way to connect to your financial institution" I followed the steps and have "Unexpected Error: TypeError" then I tried to reset the connection, but still not working.

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    Hello @dhernandezm,

    Thanks for reaching out to the Community regarding this issue, although I'm sorry to hear that you're experiencing difficulties migrating to PNC Bank's API in Simplifi.

    When viewing your connection attempts from our end, I am seeing a successful refresh with PNC Bank as of yesterday. Is this issue still occurring for you? If so, please let us know exactly where in the authorization/linking process the error occurs.

    Please let us know so we can best assist!

    -Coach Natalie

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