We are unable to connect to NelNet Student Loan at this time. Care Code: FDP-530

Brian McCasey

When trying to connect my Nelnet Student Loan account I get: 

We are unable to connect to NelNet Student Loan at this time.
Care Code: FDP-530

Has anyone found a a workaround or have an update on how to link Nelnet Student Loan accounts?

RobWilk

This is a recently "known" problem, I believe they'll suggest following the below (bookmark icon):

https://community.simplifimoney.com/discussion/5646/new-10-27-23-nelnet-student-loan-returns-a-530-error