UPDATED 5/12/22: [ONGOING] 08/03/2020 PNC Bank accounts are downloading duplicate transactions

Coach Paco
Coach Paco Moderator admin

Hi all,

We are currently seeing an increase in users receiving duplicate download transactions on their PNC Bank credit card accounts when their credit card statement generates. We're currently working with PNC Bank to have this resolved but sadly, there is no ETA at this time.

To be automatically notified once we've resolved this issue, please "bookmark" this Alert by clicking the Yellow Star Icon in the upper right corner.

Thank you for your patience!

Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    ONGOING 11/11/20

    This Alert is still listed as ongoing, and there is currently no ETA on a resolution.

    Thank you for your patience!

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    RESOLVED 8/24/21

    This Alert has been marked as resolved, and everyone should be able to add or update their PNC Bank credit card accounts as expected.

    Thank you!
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited August 2021
    REOPENED 8/31/21

    It looks like we're receiving new reports of this issue occurring, so we are reopening the Alert accordingly.

    Please be sure to follow along for updates, and we appreciate everyone's patience as this is being worked on!
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    ONGOING 12/31/21

    This Alert is still listed as ongoing and there is currently no ETA on a resolution.

    We appreciate everyone's patience!
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    ONGOING 1/28/22

    This Alert is still listed as ongoing and there is currently no ETA on a resolution.

    We appreciate everyone's patience!
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    ONGOING 2/25/22

    This Alert is still listed as ongoing and there is currently no ETA on a resolution.

    We appreciate everyone's patience!
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    ONGOING 3/31/22

    This Alert is still listed as ongoing and there is currently no ETA on a resolution.

    We appreciate everyone's patience!
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    ONGOING 4/29/22

    This Alert is still listed as ongoing and there is currently no ETA on a resolution.

    We appreciate everyone's patience!
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    UPDATED 5/12/22

    Sadly, it appears that this issue is now impacting all PNC Bank accounts instead of just credit card accounts. We are working to resolve this as quickly as possible, however, there is currently no ETA on when a resolution can be expected.

    We appreciate everyone's continued patience!
This discussion has been closed.