Investment Transactions repeat themselves

RichD
RichD Member ✭✭
edited December 2022 in Investments
I am experiencing issues where investments transactions that are duplicates for the same day are being entered into the register and then I delete them. Every time there is new transactions some of the transactions that are deleted come back again and I have to repeat the whole process. I will add a picture of this once the process repeats itself in a day or two.

Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited November 2022
    Hello @RichD,

    Thank you for reaching out to the Community regarding this issue, although I'm sorry to hear that you're experiencing this behavior in Simplifi.

    As far as I'm aware, deleted Investment Transactions should not re-download, just as with any regular deleted transaction. In order to investigate the issue further, we would need more details with specific examples including the Date, Payee/Security, and Amount of the transactions in question. 

    Also, if the issue is that the transactions are duplicated, I'd suggest following the steps in our Support Article here to troubleshoot duplicate transactions. 

    Please let us know how it goes!

    -Coach Natalie
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