Adding fractional crypto or stock shares using the mobile app?
Bob1
Member ✭✭✭✭
When using the mobile app on Android, I am unable to manually add fractional shares to offline accounts I manage myself. I'm just wondering if this is by design? I need to login in through the browser to be able to do so which is inconvenient at times. Thanks in advance.
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Hello @Bob1,
Thanks so much for taking the time to report this to the Community!
I was able to replicate this behavior on the Mobile App and have gone ahead and gotten it reported to our Product Team. I will be sure to post back as soon as an update becomes available!
-Coach Natalie
SIMPL-95901 -
Thank you for looking into this. Much appreciated!1
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Just thought I'd bump this up to see if there was any update? I'm still only able to do fractional shares on the web app. Thanks!0
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Hello @Bob1,
Thanks for reaching out, although I apologize that there's still no update to provide on the escalation. I did go ahead and request an update on the Ticket, however, it's likely that there's nothing to provide at this time.
Sorry I don't have a better answer, but I will definitely be sure to post back as soon as I hear back from the Team!
-Coach Natalie
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Hello @Bob1,
We appreciate your patience as this is being worked on, and I apologize for the long wait!
Great news -- a fix for this issue is expected with the 3.23.0 Mobile Release. It looks like they're replacing the keyboard on the Mobile App with one that includes a decimal.
Let us know if you see any issues after that time!
-Coach Natalie0 -
Oh great news. I'll definitely check for it when I see the update. Thank you!1
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Hello again @bob1,
Sadly, the fix for this got pushed out to the 3.24.0 Mobile Release. Sorry about that! I'll keep you posted on any further updates.
-Coach Natalie0
This discussion has been closed.