Account to Account Transfers (A2A): Share your feedback here!

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Comments

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    A2A Transfers are in early access, so it's good you are vocal about it now. Not that many users have reported using it yet.

    I think I mentioned, for this topic, that making an account manual and reconnecting it to the bank disconnects A2A transfers if you need to do that (there may be another way, too).

    My iron levels on the blood test were well within normal range, so "if" I have it, it's not because of iron deficiency, but I think if it were, that's where spinach would help more. My doctor will probably call me on the blood test sometime next week.


    Rob Wilkens

  • Humanleg86
    Humanleg86 Member ✭✭

    Please hide this feature, or allow us to be able to hide it. Sick of seeing the giant banner that I will never use. Way to big of a risk. Honestly am shocked that people actually want to use this. Especially considering Quicken STILL DOES NOT USE BASIC MFA!!!

  • UrsulaA
    UrsulaA Superuser ✭✭✭✭

    I can see the feature now. I closed the banner by clicking no thanks and my screen does not show such anymore.

    Simplifi User Since Nov 2023

    Minter 2014-2023

    Questionable Excel before 2014 to present

  • DannyB
    DannyB Superuser ✭✭✭✭✭
    edited November 26

    That's great. It appears that if you do set it up then decide not to use the service and disconnect or disable the feature in your A2A enabled accounts, the banner returns at the top of each cash account, checking and savings, with no option to decline or dismiss.

    I'm wondering if Quicken receives a fee from the A2A service provider for each completed transfer.

    Danny
    Simplifi user since 01/22
    Budget: a mathematical confirmation of your suspicions.” ~A.A. Latimer
  • bling
    bling Member ✭✭

    same here. i dismissed on the main screen yet every account has the banner up top. once we dismiss it should be hidden everywhere except in settings.

  • RockLee
    RockLee Member ✭✭✭✭
    edited November 29

    Please tell me that the "Transfer Money" banner advertisement is not a permanent fixture. I can live with it in the accounts/settings area, but not on one of the main screens to review transactions.

  • SRC54
    SRC54 Member ✭✭✭✭
    edited November 29

    Like you, I hope it will go away at some point. Takes a lot of space, and worse, it won't work for me yet anyhow.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    Microsoft Money (Windows) 1991-2009
    Dollars & Cents (DOS) 1987-1991

  • UrsulaA
    UrsulaA Superuser ✭✭✭✭

    Simplifi User Since Nov 2023

    Minter 2014-2023

    Questionable Excel before 2014 to present

  • Doug Hall
    Doug Hall Member ✭✭

    Hi @Humanleg86, I agree that we should have an option to hide the banner. I've created a feature request. Please upvote if you agree:

    Give option to remove "Transfer Money" banner on transaction pages — Simplifi

  • bbertchie
    bbertchie Member ✭✭✭

    Started using this as a test, so far, I like it.

    One suggestion - when creating a transfer, it reflects in the balances as though it has already happened. In reality, it will be a day or two before the actual transfer is completed. I suggest a reminder transaction is created and dated the expected arrival date of the transfer.

  • Humanleg86
    Humanleg86 Member ✭✭
    edited December 1

    I’ve given up on this solution and company. I’m on my way to [removed].

  • SRC54
    SRC54 Member ✭✭✭✭

    @Coach Natalie Any word on why Simplifi is still saying it cannot send test deposits to FUSB? I figure that FUSB doesn't want to support it, but they tell me they aren't blocking it. I may ask the guy who is working on the other problem for us at FUSB.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    Microsoft Money (Windows) 1991-2009
    Dollars & Cents (DOS) 1987-1991

  • I have 6 accounts at First Tech Federal CU (4 checking & 2 savings) that I am wanting to transfer between. I was able to successfully set up 5 of the 6 accounts (4 checking & 1 saving), but the one savings account gives the following error message when I try to set it up. I used the same process to setup the accounts so I am sure the account number is correct.

    Account verification failed

    We’re sorry, but verification deposits could not be delivered to this account. Please go to the Help Center, and initiate a chat with one of our support agents.

    I did as suggested and contacted a support agent, but they could not figure out what was wrong and suggested I post here to see if anyone could help. Anyone have a suggestion on what to do?

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @DaveRus, thanks for posting!

    The steps for you to follow can be found in this earlier comment:

    Let us know how it goes!

    -Coach Natalie

  • SRC54
    SRC54 Member ✭✭✭✭

    @Coach Natalie I'll be interested if anyone has had success with disabling and starting over, because I've done it over and over without success. It just goes back to the same error message.

    Don't bother with support agents; they send you here. I've double and triple checked account numbers and routing numbers.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    Microsoft Money (Windows) 1991-2009
    Dollars & Cents (DOS) 1987-1991

  • Have the user try again and make sure it is the correct routing and account number.

    I have tried numerous times and always the same error message, also I am sure it is the correct routing / account # since I can cut and copy the numbers from the account web page.

    Try disabling the account and starting over. There should be a three-dot menu with an option to "disable account for transfers". I'm not sure if this is under Settings > Accounts or Settings > Transfer Activity, but I'm guessing it's definitely in one of those locations.
    Let us know how it goes!

    The option to "disable account for transfers" only shows up on the accounts that worked, the account that is having trouble does not have that option.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @DaveRus, thanks for the reply!

    If you navigate to Settings > Accounts, you should see the failed account, as it will have a 'verification failed' chip. Click the three dots for that account, and then select "Disable account transfers". This should completely disable the account so you can start over again. I would also suggest contacting your bank to make sure the account and routing number being used are correct. It is my understanding that sometimes the account number on checks or in your online banking account may not be the same one used for ACH transfers.

    Let us know how it goes!

    -Coach Natalie

  • I tried again today and it worked. Not sure why as I did nothing different this time. Oh well.

  • xnn7
    xnn7 Member
    edited December 4

    Hi there,

    I recently wanted to use Simplifi's new feature allowing me to transfer between accounts within the app. When I went to register, however, I could not put in my address because it does not allow me to input the District of Columbia in the state field of the form (screenshot below). Now, I know we're not a state, but I do have to put something down, and no other option would make sense.

    Can this be fixed?

    Xander

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @xnn7, thanks for posting to the Community!

    I have gone ahead and merged your post with our feedback thread for A2A. I think the official option to choose for DC residents would be Maryland. Please give that a try and let us know how it goes!

    -Coach Natalie

  • xnn7
    xnn7 Member

    Interesting! I could certainly try that, though I suppose it goes without saying that D.C. is a different jurisdiction from Maryland and so that would technically just be me putting in the wrong address haha. But I can use that as a workaround to try out the feature I suppose!

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    It looks like I'm seeing a plot point for the transfer in the cash flow chart, but at the same time, the balance seems to reflect the transfer — so hovering over the plot point gives a balance that day that is twice the effect of the transfer.

    -Rob


    Rob Wilkens

  • sparkman2011
    sparkman2011 Member

    I am trying to add accounts and have been able to add some successfully. However, now I get an error when trying to add additional accounts. Can someone please assist?