KNOWN ISSUE: Citibank and Citi Cards returns a 102 error
We are seeing a rise in 102 errors being reported when attempting to add or update accounts with Citibank and Citi Cards in Simplifi, mostly during the mornings. We are working to resolve this as quickly as possible, however, there is currently no ETA on when a resolution can be expected. In the meantime, we do recommend attempting to add or update the accounts later on in the day.
If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark icon in the upper right corner.
Thank you!
Comments
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ONGOING 12/31/21
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's patience!
-1 -
ONGOING 1/28/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's patience!
-1 -
ONGOING 2/25/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's patience!
-1 -
ONGOING 3/31/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's patience!
-1 -
ONGOING 4/5/22
Sadly, it appears that we are seeing a larger increase in reports of 102 errors with Citibank and Citi Cards as of this morning, and the issue is now impacting connectivity throughout all hours of the day.
We appreciate everyone's continued patience as we work to resolve this matter!-2 -
ONGOING 4/29/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's patience!
-1 -
UPDATED 5/12/22
It appears that this issue has moved back to mostly occurring in just the mornings, so please be sure to attempt adding and updating your accounts with Citibank and Citi Card accounts later on in the day.
Thank you for your continued patience!-1 -
ONGOING 5/27/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
-2 -
ONGOING 6/30/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
0 -
ONGOING 7/29/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's patience!
0 -
ONGOING 8/30/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's patience!
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ONGOING 9/30/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
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ONGOING 10/28/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
0 -
ONGOING 11/30/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's patience!
0 -
ONGOING 12/30/22
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
-1 -
ONGOING 1/27/23
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
0 -
ONGOING 2/24/23
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
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ONGOING 3/31/23
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
0 -
ONGOING 4/28/23
This Alert is still listed as ongoing and there is currently no ETA on a resolution.
We appreciate everyone's continued patience!
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ONGOING 5/26/23
This Alert is still listed as ongoing and there is currently no ETA on a resolution. Due to the extended duration of this issue, we will no longer be providing "ongoing" updates here. Instead, as soon as the issue is resolved, we'll be sure to resolve this Alert accordingly and let everyone know.
In the meantime, we suggest continuing to add and update your Citibank and Citi Card accounts outside of peak hours.
Thank you!
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