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Re: Savings Goal Doesn't Update
I am having this issue too. 3 goals I created last week are just gone. Other goals have the wrong amounts. When I contribute to them, the money "goes away" from the account, but the goal amount doesn't change. If I go to the "account" view, I can see these "unknown goals". And this is after I deleted all my goals and recreated them a couple months ago because this same thing has happened before. Super frustrating.
MattS
Refresh not working for Fidelity and Vanguard (edited)
I have both Fidelity and Vanguard account, and BOTH are connected to Simplify.
When I do a refresh, or when a refresh takes place daily, as I have requested it to do, NOT ALL
OF MY Vanguard or Fidelity transactions are coming across to my Simplify account. This has happened several times. THIS IS 100% ——→ A bug.
When will this bug get fixed?????
Re: Persistent 324 error with Fidelity (edited)
Everything was working fine over the last few weeks since I started using Simplifi. Now I’m getting ….
This financial institution needs your attentionWe have lost connectivity to 2 of your accounts. To restore connectivity, you must reconnect with your FI.(Care code: 324)
I tried reconnecting and no luck.
Any guidance ???
Bobf
Re: Persistent 324 error with Fidelity (edited)
Care: 324. I'm also having this issue, across two different user accounts. Brokerage, Rollover IRA, and Roth IRA all broken. The HSA accounts don't appear to be an issue. I've disconnected through Fidelity and have attempted to re-auth through Quicken with no luck.
rpesta
Re: Persistent 324 error with Fidelity (edited)
Same problem. Losing connection to Fidelity brockerage account for about a month now. It used to work fine.
usrA12
Re: Persistent 324 error with Fidelity (edited)
Experiencing same exact issue. Brokerage accounts lose connection. Been happening for 2 weeks
TS5150
Re: Persistent 324 error with Fidelity (edited)
Hello everyone!
The persistent 324 errors with Fidelity has been escalated. We would, however, like to add a few additional users to the ticket to show the impact. To do so, please follow the steps outlined in my comment here:
If the issue persists after doing so, please provide the information outlined in my comment here:
With the exception of submitting logs, the information will need to be provided here in the Community. If you'd like to keep the info private, you can send it via DM. Otherwise, users are welcome to contact Chat Support regarding this issue to report it in a private setting:
Thanks in advance to anyone willing to participate!
Re: Persistent 324 error with Fidelity (edited)
I hate to be a "me too" poster, but…. me too.
Mike T