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I have a few credit cards through My Synchrony (www.mysynchrony.com). I see Syncrhony Credit Cards but it is not the same intitution as mysynchrony

@Coach Natalie - Adding my two cents for consideration. I, like others, have the new OnePay CashRewards Card, which is supplied through Synchrony Bank.

In researching the issue, I found the following info:
1. Synchrony Bank provides many "branded" credit cards for multiple stores (see list here). One example is a Lowe's credit card, which is available in Simplifi with the login URL of https://lowes.syf.com/login/
2. Synchrony does list a Walmart branded card with the login URL of https://walmart.syf.com/login/ HOWEVER, the OnePay card is a different card and a customer with a OnePay card cannot login here nor create an account. I mention this in case anyone else comes across this with the same idea.
3. OnePay's primary login URL is: https://web.onepay.com/
4. There is a secondary login URL for OnePay: https://synchrony.com/accounts/ which redirects to https://id.synchrony.com/idp/en
5. The secondary login, once logged on, has the URL: https://www.synchrony.com/accounts/ (see attached synchrony-final.jpg). All transactions, balances, etc are visible in this portal.

TLDR: it appears that there are two separate ways to login to view OnePay CashRewards Card: the first through OnePay's site, and the second through Synchrony's site.

Given the above, all Simplifi needs to do to import account data for OnePay is to add the correct Synchrony connector. Simplifi supports two existing synchrony.com accounts, attached. Neither of these two supported accounts work with OnePay credentials.

Question

Can Simplifi please revisit the OnePay connector given that Simplifi already has existing connectors directly with Synchrony, using the secondary login from point #4 above? I know one of the hangups with this integration was OnePay, so it might be better to work with Synchrony directly instead.

Thank you, and please reach out if I can be of any assistance in testing.

The lack of OnePay support is very problematic for Simplifi customers. OnePay is a fast growing card/bank, and they are offering 5% cash back on purchases at the largest big box store in the country, which will make them even more utilized across Simplifi's user base over the next few months. I highly recommend Simplifi consider adding support soon, otherwise you'll continue to see more users upset about lack of support.