Best Of

It's been over 8 months since my TIAA stopped working, and I've been communicating with support since February. What exactly is being "worked on"? At what point will you just say Simplifi does not work with TIAA?

Agreed. Legal, security, resources?

I feel like this is an endless loop of providing information that you coaches could see if you would take the time to read the thread.

1. Already provided. 102 started this past Sunday. 106 started today
2. 529 investing account
3. Not providing the account name on the site as it is my daughters full name (529 beneficiary)
4. No
5. Yes
6. https://www.indiana529direct.com/indtpl/ao/overview.cs

Attached is the screen shot of the error — I don't know why you all ask for this as literally every error screen in Simplifi is the same. And Quicken creates the error screens. Just imagine —if you will — a Simplifi error screen with the letters "FDP106" on it. See below.

The 102 error looked the same… but it said….wait for it…. "FDP 102"

If you detect the sarcasm and frustration in my tone… you're right. Instead of seeing any action here I just see:

1. Provide some info
2. Wait some days
3. Provide us the same info again
4. Wait some days
5. Lather..rinse…repeat

And I see these on the heels of a note that tells me the price is going up… again.

I fully agree. After 3 months of it “being worked on,” I think Simplifi at least owes its users a fuller explanation of what progress or problems they’re encountering. It’s disingenuous to just say to users “thanks for your patience.”