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Hi Kristina, this is the new login portal for Synchrony I am using: https://id.synchrony.com/idp/en

The store cards are Sam's Club, Belk, and TJ Maxx.

I have tried pretty much every variation that pops up in Simplifi when adding an account for Synchrony, even the store-specific ones like the Sams Club, but they all result in the same error.

When you go to Synchrony.com and click Sign In at the top, it gives you a dropdown menu.

I select the first option that says "Credit Cards" (see image)

Then it asks if I have completed the new sign-in experience, which I have, so I select "Yes, continue" (see image)

Then it takes me to the login link I put at the top of this message. https://id.synchrony.com/idp/en

From there, I can login and see all 3 credit cards together.

I just cannot figure out how to get this account linked into Simplifi!

I always get the same error message I originally posted, which is "Care Code FDP-103"

Do you think it may have something to do with their "new sign-in experience"? 🤔

Hello @cyberstackn,

Thank you for letting us know you're encountering this issue. Which store cards are you trying to connect? What is the URL (web address) you use when logging into the accounts directly through the financial institution website?

If they are serviced by Synchrony, they typically would not connect using the Synchrony Bank Credit Cards connection. Some cards serviced by Synchrony have their own connection option, such as Care Credit and Guitar Center.

I look forward to your reply!

Sorry it didn't help.

@SRC54 Thank you so much! Glad I was t losing my mind and missing something! Looks like I’ll stick to automated download for now. I appreciate your help on this and your description is dead on. It really a good deal, but as with everything, the software they use to allow us to download data is far behind everyone else…

I made a test investment account with the name C Fund, and it would not let me. I have tried several workarounds, and so far the only thing I could do is just set a cash amount. That would at least allow you to update the value of the account until Simplifi adds these funds to their list or allows the user to create their own funds.

I found this online:

The TSP C Fund, which is the Common Stock Index Investment Fund, tracks the S&P 500 Index. While the TSP funds do not have official ticker symbols, the equivalent ticker symbol for the S&P 500 Index is $SPX. This symbol can be used for tracking purposes on various financial platforms.

I tried entering $SPX and it didn't work either. I am still looking for a workaround. I tried it in Quicken Classic and couldn't find it either, and though I was able there to create a C Fund, it didn't add it to holdings or to the overall value.

I read up on the Thrift Savings Plan in Wikipedia. It sounds like a smart deal. And they do let you invest a small portion in private mutual funds too.

My dad was civil service, and retired in 1972 on disability. He lived until 2019 so he collected his pension for 57 years. He was only 49 when he retired. Long before they had a 401K offering. I have some family members to work for the Post Office.

You may just be better off using the TSP connection even with its limitations. I use Fidelity and it too has limitations. Simplifi was designed with minimal investment features although they have added more since it was released.

Good luck with this, and welcome to Simplifi. Hope you can find a workaround until Quicken adds your funds.

Probably won't sign up unless it's integrated
it used to be called guideline - it manages 401k plans
Thanks!

Will do thank you.