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@LVance "Does regular Quicken Classic perform any better?"

Classic is a much different product and works in a completely different way. Its ledger must add up so that your transactions probably aren't going to be changed in any way by downloading though you could get duplicates downloaded (rarely). Classic doesn't download pending transactions at all. It doesn't have a Spending Plan but traditional budgeting. Once your recurring bills are entered, they are just plain transactions and not linked in the way the Simplifi does back to a Spending Plan or Bills and Income. I've given you a simple overview here.

Moreover, Classic has been around at least 35 years, is a more mature product and has a backup and restore option that is really lacking in Simplifi, and Simplifi really needs it!

And crucially, your Simplifi file cannot be moved to Classic or your Classic file to Simplifi. You have to start anew. (You can import .csv files).

Most likely you will want to hang in there with Simplifi. It's a pain to have to fix things, but maybe it won't happen again.

We really need the ability to be able to go back a few hours or a day when we lose data like this. I think there is a feature suggestion for this. I am going to go look. Here it is, and we need more votes.

@Shree3, thanks for posting to the Community!

As you can see from the above discussion that I merged your post with, this issue has already been escalated. Please be sure to follow our Alert for updates!

Thank you for your patience as this is worked on!

@DryHeat

Thanks for the suggestion, and that makes sense, but I'm sure I linked them to existing. I've had to reset connections before I and don't select all the accounts at this particular bank (just personal, not business) so I definitely didn't just click through.

It's disappointing, one reason I went with a cloud based service rather than traditional app was I thought I wouldn't lose things like this.

Appreciate you trying to help!