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Re: All My Recurring Transaction Series Disappeared!!!
@DryHeat - Good call. I think I need to be more vigilant with this app. Sidenote, your signature says you stopped classic back in 2020, switched to CountAbout (never heard of it), and then switched to Simplifi (assuming Business & Personal upgrade too?). Would you be willing to briefly explain your transition, like why'd you leave each?
@EL1234 - Yes, if deleting series is what's "supposed" to happen when those dialogue boxes pop up, the wording needs to be updated. It's either that, or I must be misunderstanding the concept of having different "spaces", because that might be where this is coming from too, not sure yet. @Coach Jon What's your opinion?
anold
Re: Gemini account not linking credit card
Hello @dolan0913,
Thank you for the information. I have let our product team know and will be sure to provide further updates as this issue is worked on.
-Coach Jon
Re: All My Recurring Transaction Series Disappeared!!!
FWIW, every quarter or so I print out a PDF list of all my recurring series and save it in case something gets damaged. It's a pain to do because Simplifi doesn't provide a way to print such a list.
To get the list, I screenshot each page of the Bills & Income | All Series | All Active list (see below) as I page down through it, then combine all the screenshots in a dated PDF. That gives me enough information to recreate whatever series gets messed up. (Name, amount, next date, frequency, Account, Category, and type)
DryHeat
Re: All My Recurring Transaction Series Disappeared!!!
I have run in to the same issue in the past when re-linking (or resetting, or something, I don't recall exactly) my accounts. I assumed that since my series were already created, I didn't need to tell Simplifi that Yes, I would like it to create them again. Luckily it was just one account and wasn't too many so I recreated them manually as I noticed them (and tried not to rely too much on my cash flow projection for the next month or two until I had gotten them all back).
I really think that the message in that box needs to be updated to say that if you already have these series created and would like to keep them, click yes, and if you click no, the existing ones will be deleted.
I don't remember exactly what I did to trigger this issue or when this happened but I definitely discussed it here in the community at the time, since I was in the process of troubleshooting an issue (it might have been the Chase account balance issue that was resolved a few months ago). I'll see if I can find it.
Re: Credit Union of Colorado - FDP-106 error (edited)
@Slicery, thank you for giving those steps a try and posting back!
It looks like we got an Alert up for this issue a couple of days after this thread started, so this issue has been escalated from our end:
Anyone experiencing this error with Credit Union of Colorado can follow the Alert I just linked for updates. And in the meantime, you can track the account manually to keep your records up-to-date. Our support article here goes over adding manual transactions in Quicken Simplifi:
We appreciate your patience as we work to resolve this connection issue!
Re: HSA Bank Investment Account Not Showing Up To Add
Hello @subiemat and @maalamaal,
Thanks for the quick replies and update. I will let our product team know and we will be sure to keep everyone updated on this issue. In the meantime please continue to follow the alert.
-Coach Jon


