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hello @mfarm67,

Thanks for letting us know! We do have our product team investigating this issue, and we will be sure to update this thread when we have any status updates.

-Coach Jon

Hi,

We also encountered the same issue with 2 vanguard logins. The workaround did the trick!

Also wanted to share that, we have 2 logins each for BoA, Capitalone, Fidelity, but they don't have similar issue (vanguard issue is quite recent. It was fine until perhaps about a month ago). Hopefully the quicken team can solve the issue soon.

No, it's not similar to the Vanguard problem, but it's an inability to connect to the banks. It's like they are offline. At random times you can make a connection and then a couple days later the connection breaks again. It's very messy, and sometimes the staff at Simplifi can be "researching" a solution for months. For me, it's just the uncertainty of logging in each day and holding your breath on what might be working that day. If you're just using Simplifi to track your expenses and bank accounts, you're probably ok, but add any investments into the mix and trying to track your overall net worth, it's really tenuous.

Well as someone who's had to personally deal with stuff like this, I'm a lot more sympathetic to the kinds of problems you described. Connections to third-party platforms are inherently unstable through no fault of Simplifi because:

1. Third-party platforms can make unannounced changes completely outside of Simplifi's control that break Simplifi's integration with them.
2. Third-party platforms can impose rate limits on their side that are arbitrary and/or poorly documented.

Those kinds of problems are understandable and forgivable. This particular problem with Vanguard is clearly due to Simplifi's mishandling of OAuth credentials on their side and is completely their fault.