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I will wait to see if the problem recurs the next time I have a downloaded pending transaction.

If it does I will try the "change/change back" procedure on the bank "Balance type." I suppose the idea there is that Simplifi has started ignoring the way it is set, but will pay attention again if I flip the switch back and forth.

I am reluctant to go the "make all the accounts manual, etc." route in the absence of any suggestion that the problem could be on the bank's side. After all, Simplifi seems to be downloading balances correctly. It's the way Simplifi is handling the pending transactions that is a problem.

@Coach Jon

Thanks for the update. I only recently started using Simplifi (long time Mint & Quicken Classic user), and so far I like it. Hopefully they can get this issue fixed before tax season :) !

Helo @DryHeat,

Thanks for reaching out! Most banks provide a balance that excludes pending transactions. However, if your bank includes them and Quicken Simplifi is also set to count pending transactions, they may be double-counted, leading to a balance discrepancy. Once the pending transactions clear, the balance should correct itself, which I am glad it did in our case!

You can set the account to exclude pending transactions from the balance as you did, just remember that you will have to wait 4-6 hours for the next successful refresh to see the change take effect.

I hope this makes sense!

-Coach Jon