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I can't understand it either, but clearly the Simplifi web version can create the security token on the Vanguard website but it can't establish a link to the account data. And, once that token is set (and no account link established) other Simplifi apps that try and create a link just spin until you abort the process. If you delete the token on Vanguard's site, the iphone can then create a new token and link the data (at least it did for me). If you delete the token on Vanguard's site and then try a new account link from the web app, all it does is re-token the Vanguard web site but cannot link the account data. Once that security token is reset, it seems that other apps cannot establish a new account link with Vanguard.

I only happened on this through a lot of trial and error - until it worked. It would be nice if the Simplifi web app just worked for Vanguard, but I believe most think the errors are on Vanguard's side of things. I'm dubious of that, since it does work on the phone app.

Hi, it's been over a week.. I see transactions a few days ago that are non-zero, but the older ones that were downloaded are still zero.. is it fixed? if so do we need to manually correct old items?