Unable to create a savings goal with $0.00 saved so far

Skeptic
Skeptic Member
edited April 10 in Troubleshooting

Suddenly, in the last week or so, I discovered that I am no longer able to create new savings goals with $0.00 saved so far. If I try to leave the "amount saved" field at $0.00, then I get an error and I'm not able to continue. It says "enter an amount saved" and "form fields need attention."

Tagged:

Welcome!

It looks like you're new here. Sign in or register to get started.

Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Skeptic,

    Thanks for reaching out! I was unable to reproduce this issue from our side. Can you please share a screenshot showing the Create a Goal window with the error you are receiving so that we may verify what specifically is occurring here? I wonder if this also may be browser-based. Are you able to try doing this in a new browser/incognito mode to see if it works there?

    -Coach Jon

  • Skeptic
    Skeptic Member

    Hi Jon — Here's a screenshot. I'm using the chrome browser on a desktop computer.

  • DryHeat
    DryHeat Member ✭✭✭✭

    @Skeptic I think I ran into this problem before. As I remember it, if you choose an account for "saved so far", you have to enter a non-zero amount. If you don't choose an account you can leave the amount at zero.

    DryHeat
    -Quicken (1990-2020)
    -Countabout (2021-2024)

  • Skeptic
    Skeptic Member

    Oh! I thought I had to tell it which account the funds were going to be saved under, but I see what you mean. I can indicate that when I make future contributions and leave it blank up front. Thanks for resolving my confusion.

  • DryHeat
    DryHeat Member ✭✭✭✭
    edited April 12

    @Skeptic Glad it's working.

    Also, once you select an account, you can't set the account back to "blank" or "none." So if you accidentally click on the account selector you either have to enter a non-zero amount or start over. Something to be aware of.

    Scratch that… There is now a "X" next to the "amount saved" that blanks out both the account number and the amount. I guess I am behind the times…

    DryHeat
    -Quicken (1990-2020)
    -Countabout (2021-2024)

Welcome!

It looks like you're new here. Sign in or register to get started.