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Unable to create a savings goal with $0.00 saved so far

Skeptic

Suddenly, in the last week or so, I discovered that I am no longer able to create new savings goals with $0.00 saved so far. If I try to leave the "amount saved" field at $0.00, then I get an error and I'm not able to continue. It says "enter an amount saved" and "form fields need attention."

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Savings Goals

Comments

Coach Jon

Hello @Skeptic,

Thanks for reaching out! I was unable to reproduce this issue from our side. Can you please share a screenshot showing the Create a Goal window with the error you are receiving so that we may verify what specifically is occurring here? I wonder if this also may be browser-based. Are you able to try doing this in a new browser/incognito mode to see if it works there?

-Coach Jon

Skeptic

Hi Jon — Here's a screenshot. I'm using the chrome browser on a desktop computer.

DryHeat

@Skeptic I think I ran into this problem before. As I remember it, if you choose an account for "saved so far", you have to enter a non-zero amount. If you don't choose an account you can leave the amount at zero.

Skeptic

Oh! I thought I had to tell it which account the funds were going to be saved under, but I see what you mean. I can indicate that when I make future contributions and leave it blank up front. Thanks for resolving my confusion.

DryHeat

@Skeptic Glad it's working.

Also, once you select an account, you can't set the account back to "blank" or "none." So if you accidentally click on the account selector you either have to enter a non-zero amount or start over. Something to be aware of.

Scratch that… There is now a "X" next to the "amount saved" that blanks out both the account number and the amount. I guess I am behind the times…